TTToyota Tsusho IndiaExecutive Cockpit

Service Centres & Footprint 360

The operational twin — for one site: its monitored assets, fleet health, quality & compliance audits, maintenance posture, contracted supply and crew, with the data grain that says how bankable its P&L is.

Toyota Tsusho India Private Limited · FY25 (Mar'25, MCA-filed)
India arm of Toyota Tsusho — the Toyota Group's general trading company (sōgō shōsha)
238 employees · 10+ offices, service centres & hubs · 20 export markets
Executive read· the answer, then the moves

5 of 13 sites report at true site-grain actuals — leaving ₹2,109 Cr of revenue on softer grain. Convert the 8 estimated sites to actuals to make the operational P&L bankable, then mine the healthy base to grow the contracted-supply book across steel, parts, recycling & new energy.

6 of 6 headline metrics improving vs prior · still off target: Service-Centre / Logistics Utilization 90.0% vs 94.0%, OEM Partner NPS 65 vs 72, Contracted / Recurring Supply Revenue ₹2,900 Cr vs ₹3,300 Cr

Do now — ranked by urgency
  1. 1
    Lift the 8 soft-grain sites to site-grain actualsWatch
    Why it matters

    ₹2,109 Cr of revenue sits on SAP-allocated or region-only grain — diligence discounts what it can't verify.

    What's driving it
    • 5 of 13 sites at true actuals
    • Lowest coverage: Chhatrapati Sambhajinagar / Aurangabad (new branch 2025) at 55%
    FYI
    • 190 monitored processing / logistics / recycling assets across the footprint
    • Owner: Operations / MES
  2. 2
    Mine the healthy installed base to grow the contracted-supply bookOpportunity
    Why it matters

    ₹2,890 Cr of contracted / recurring supply revenue sits on a footprint of 190 monitored assets — the warmest expansion surface TTIPL has.

    What's driving it
    • ₹4,529 Cr total site revenue; ₹2,890 Cr contracted supply
    • Largest site Bidadi (steel service centre · logistics · near TKM) at ₹750 Cr
    FYI
    • Steel → parts → recycling → new-energy cross-supply whitespace across the service-centre base
    • Owner: CCO / Sales
🌐 Enterprise 360 modules· on Service Centres & FootprintBrowse all 31 views ▾
● LiveBuilt forOperations / MES· what's degraded, what's overdue, where to dispatch the crewQuality / Compliance· audit due dates & failed auditsCCO / Sales· a healthy base ready to grow the contracted-supply book

This is the view the operations and maintenance teams act on. Each service centre, office & logistics hub is a living asset — pick one and see its assets by type, what's healthy vs degraded vs down, its next quality / compliance audit, the assets below the MES baseline, and its contracted supply. The TTIPL thread runs through it: the data grain tells you how much of this site's number you can bank. It's the single-site drill-down for Group Roll-up 360.

Data backing: site (revenue · contracted supply · monitored assets · health · data grain · coverage) — operational detail (asset-type split, degraded/down, quality audits, maintenance, crew) modeled per site
One site, end to end

Operational scorecard

Monitored assets · health · quality · maintenance · contracts · crew — plus the data grain and a next best action.

Pick a site
South India (Bengaluru / Chennai hub)
North India (Delhi / Manesar)
West India (Mumbai / Pune / Gujarat)
East India & Visakhapatnam
International / Exports

Bidadi (steel service centre · logistics · near TKM), KA

HIGH CRITICALITY
South India (Bengaluru / Chennai hub) · Steel Service Centre (TTSS) · core · ₹750 Cr revenue · ₹560 Cr contracted supply
Operational score
97
Monitored assets
34 processing / logistics / recycling
Steel processing lines14
Logistics & WMS nodes13
Recycling / plant cells7
Health
Healthy
33
Degraded
1
Offline
0
Fleet healthy97.9%
Quality · Compliance audit
Next audit due
Nov 24, 2026
Failed audits
0
Open non-conformances
0
Maintenance · Systems
Assets below MES baseline
0
within baseline

Maintenance drift tracks data-grain: low-coverage / off-ledger sites carry more assets past their service window.

Contracted supply
Contracted supply active
Contracted / month
₹4,667 L
Delivery SLA
4-hour response
Maintenance crew
Nearest certified crew
27 km
ISO 9001 ✓

Routed to the open non-conformances above; line telemetry opens the work order, the maintenance team closes it.

Data grainActualsthis site books at site-grain actual · 95% site-grain coverage
↑ Back to Group Roll-up 360
Next best action
Harvest — grow the contracted-supply book

33 healthy monitored assets, clean audits. Point the cross-division flywheel here: attach value-added processing + JIT logistics onto the steel service-centre base.